Frequently Asked Questions
If a game or quarter has ended with missing points for an away team, will the mising points be eventually sent to the feed and when?
Our collection team is responsible to follow the score at the end of quarter and to update the missing data if necessary asap.
When can we expect to receive 'Possible Rebound' and 'No Rebound' Actions?
Possible Rebound actions are sent after every missed shot to be updated by our remote collector. The collector chooses specific type of rebound; Defensive, Offensive, Team Defensive, Team Offensive or No Rebound action, if there is a buzzer or any other referee's signal to stop playing right after the shot but before the rebound.
Please note that "Possibles" for rebounds and assist are then converted to a different action type thereafter
Are Actions related to Video Check (Possible Video Check, Video Check Underway, Video Check Over, No Video Check) always sent without any team information?
Video Check actions are not related to any team. The rest of the actions with no team assigned:
Play Stopped
Play Resumed
Edit Time
Close Market
Open Market
Start Period
End Period
Start Clock
Stop Clock
Between 'Offensive Rebound' and 'Offensive Team Rebound' which is guaranteed to be sent every time there is a rebound?
Neither of the Offensive and Offensive Team Rebounds are guaranteed, it all depends on the situation on the court.
Rebound is the aftermath of a missed shot such as:
Control of the ball, even despite unsuccessful other’s previous attempts to intercept it after a missed shot
Controlled tipping the ball to score the points
Controlled tipping the ball to the teammate
Team Rebound only should be collected when:
The ball goes out of bounds after missed field goal attempt or free throw
The foul is committed after missed field goal attempt or free throw if the ball is out of control for any player
The ball is held by many players after missed field goal attempt of free throw
The ball is stuck between hoop and the backboard
Are 'Possible Rebounds' guaranteed for every Rebound?
Yes - for L1.5 app version (Euroleague and EuroCup), Possible Rebounds are sent after every missed shot and out Remote data collector is responsible to update that.
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